Performs responsible technical support work and other related activities providing location and marking of water and sewer lines and related appurtenances. An employee in this class locates water and sewer lines for contractors, developers, or other utility companies and marks them to prevent construction damage.  Work also involves coordinating with contractors to minimize unnecessary location work and ensure timely and accurate locations, and maintenance of locations records documentation. Work is usually performed alone and requires independent initiative and the ability to meet deadlines. Work may subject the employee to environmental conditions, extreme temperatures, and construction noise and hazards. Work around raw sewage is subject to the final OSHA standards on blood borne pathogens. The employee may be required to participate in the standby rotation.  Work is performed under regular supervision and is evaluated based on conferences, review of completed work, and observation of demonstrated skills.

• Locates underground utilities including water and sewer lines; marks lines with paint or other markings; monitors electronic emailed NC 811 notifications and responds in a timely manner; prioritizes requests based on anticipated construction schedules; schedules route for efficient and effective use of time; enters completed locations into NC 811. 
• Assists with updating town utility maps and data base; identifies location of water valves, hydrants, manholes, storm drains, and other infrastructure appurtenances; checks location against current maps and identifies necessary corrections; notifies GIS staff of inconsistencies so that maps and records are updated.
• Coordinates with contractors to minimize the number of locations needed, eliminate duplications and unnecessary locations, and ensure timely and accurate locations; creates effective working relationships with contractors and the Town to enhance coordination and reduce damage to utilities.
• Establishes and maintains records to document locations and identify accountability for any damage that occurs; creates work orders and other data files.
• Utilizes GIS software, GPS receiver, digital camera, inductive and conductive locators, metal detectors, ground penetrating radar equipment and hand tools.
• Participates in general water and sewer line maintenance and repair work including repairing water meters, lines, making irrigation taps, replacing meter and valve boxes and fire hydrants; pumps station maintenance; and related work.
• Performs related duties as required. 

• Considerable knowledge of town utility construction and maintenance policies, practices, engineering standards, and customer service policies.
• Considerable knowledge of methods and equipment used in distribution and collection system installation, maintenance, and repair.
• Knowledge of NC 811 rules and regulations.
• Working knowledge of town street locations and town geography. 
• Knowledge of the application of information technology to the work including office technology, GIS, and work order system, and some knowledge of SCADA.
• Skilled in the operation of medium to heavy construction equipment.
• Skilled in collaborative conflict resolution and customer service excellence.
• Ability to read and interpret plans and specifications.
• Ability to interpret and apply the town=s engineering specifications, and state and federal regulations relating to streets and roadways, and sanitary sewer systems.
• Ability to establish and maintain effective work relationships and communicate effectively with the general public, contractors, and other employees.
• Ability to operate location tools and equipment.
• Ability to prepare accurate records.
• Ability to prioritize, plan and organize work independently for effective execution.

Physical Requirements

• Must be able to physically perform the basic life operational support functions of climbing, balancing, stooping, kneeling, reaching, crouching, standing, walking, grasping, fingering, talking, hearing, and repetitive motions.
• Must be able to perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Must possess the visual acuity to compile and compute data and statistics, operate a computer terminal, perform technical reading, and use measuring devices.

• Graduation from high school and considerable distribution and/or collection system maintenance and/or construction experience; or an equivalent combination of education and experience.

• Possession of a valid North Carolina driver's license.
• Prefer possession of sewer collection system operator grade I.
• Prefer possession of water distribution system operator grade C certification. 

• The starting salary will be determined based on the selected candidate's skills and qualifications.