Utility Operations Superintendent

Performs difficult technical, administrative and management work planning, organizing, and directing work of crews engaged in repair, replacement, and installation of water distribution and sewer collection lines, pumping stations and appurtenances. This position is classified as Service Critical.

• Plans and implements preventive and predictive maintenance programs for hydrants, pumping stations, valves, meters, water mains, and gravity sewer mains.

• Plans, organizes, and supervises employees, equipment, and materials to install, maintain, and repair water and sewer lines, hydrants, meters, valves, and pumping stations; participates in field work when needed.

• Participates in long range planning for system capacity, performance, and regulatory compliance; estimates costs and oversee the contracted construction work; provides input to engineers on studies and design of projects; works with communities outside the Town in management of multiple systems.

• Surveys job sites prior to instructing crews on large or more difficult projects; inspects work during performance and after completion.

• Prioritizes projects and coordinates the use of available equipment, materials, and staff to obtain maximum effectiveness and economy.

• Participates in Town plan review through pre-app, TRC, and reviews construction drawing submittals.

• Participates in project meetings, pre-construction meetings for Town and developer projects.

• Creates reports for internal staff and external agencies as they relate to the distribution and collections systems and their related appurtenances.

• Approves time sheets; purchases and ensures necessary supply of parts, materials, and tools to avoid work delays.

• Prepares budget requests and participates in strategic planning within the department and with broader Town officials.

• Serves as the Operator in Responsible Charge (ORC) for the Town’s Water Distribution System and Back-up Operator in Responsible Charge (BORC) of the Town’s Collections System.

• Prepares Consumer Confidence Reports (CCR) and the Local Water Supply Plan (LWSP) for the Town’s Distribution System.

• Keeps records; prepares reports; prepares material and supply requisitions; maintains adequate inventory and appropriate records.

• Responds to citizen requests, concerns, and issues; performs field review; meets with citizens.

• Instructs crew supervisors in the appropriate safety procedures and enforces their use.

• Oversee the training of workers in proper work methods and techniques.

• Hires employees, provides new employee orientation and training; conducts performance evaluations and coaches’ employees on performance; provides motivation, communications, and leadership with staff.

• Reviews Town specifications and details and ensures it is up to date and recommend changes to engineering department.

• Plans, organizes, and supervises employees, equipment, and materials in the preventive and predictive maintenance of sewer pump stations; keeps records, runs reports, review daily logs of pump stations.

• Participate in inspecting contracted construction projects.

• Performs all other duties as directed.

• Thorough knowledge of the principles and practices of construction, repairs, and/or maintenance of water and sewer lines and related structures.

• Thorough knowledge of the use of related equipment and materials.

• Thorough knowledge of the occupational hazards and safety precautions of the work.

• Considerable knowledge of related engineering specifications, AWWA requirements, and related environmental laws and regulations.

• Considerable knowledge of the Town’s purchasing, budgeting, and personnel policies and procedures.

• Considerable knowledge of the organization’s water and sewer customer policies and fees.

• Considerable knowledge of the application of information technology to the work.

• Some knowledge of engineering principles and practices related to distribution and collections systems.

• Skill in customer contact and collaborative conflict resolution.

• Ability to read plans, maps, and drawings.

• Ability to establish and maintain effective working relationships with Town officials, supervisors, peers, subordinates, and citizens.

• Ability to maintain and prepare accurate plans and reports.

Education and Experience required

• High School Diploma or GED required. 

• A-Distribution & Grade 3 Collections required. 

• CDL class A with Tanker required. 

• Minimum of five years supervisory experience related to water distribution and or a sewer collection system maintenance and or construction, including considerable supervisory experience.

OR

Depending on the position, the Town may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.